Privacy Policy

Welcome to BunnyStream IPTV. Our commitment lies in ensuring the security of your personal information and honoring your privacy. If you have any questions or issues about our policies or practices regarding your personal data, please contact contact our support team.

1. Data We Collect

We obtain personal data that you voluntarily submit when you enroll in our IPTV service, indicate a desire to receive information regarding us or our products and services, or contact us through other means.

The personal data we obtain comprises the following:

• Contact Information: Your email address utilized for account creation and communication.
• Payment Data: We gather the required information to handle your payment when you make a purchase, including your payment instrument number (e.g., credit card number). All payment details are securely stored by our payment processor; we suggest reviewing their privacy policies.
• Device and Connection Information: We automatically gather your IP address and device specifics, including device type and operating system, when you access our service. This information is crucial for service performance and security.

2. How We Use Your Data

We employ the details we gather or acquire:

• To provide and manage your account. We utilize your details to generate and ensure your account remains active.
• To process transactions. Your data assists us in billing you for our services provided.
• To send administrative information. Your email may be employed to send relevant information concerning your account, service updates, and new policies.
• To protect our Services. We rely on IP and device information for security, focusing on preventing unauthorized access and mitigating DDoS attack risks.

3. Legal Bases for Processing

We utilize your information grounded in the following legal reasons:

• Consent: We can process your data if you have provided us with clear consent to use your personal information for particular objectives.
• Legitimate Interests: We could process your data when it is required to meet our legitimate business aims, such as delivering services and preventing fraudulent activity.
• Performance of a Contract: In instances where we have established a contractual agreement with you, we may utilize your personal data to meet our contractual obligations.

4. Data Retention

Your personal information will be kept only as long as necessary to meet the goals defined in this privacy policy, unless a longer retention period is legally required or allowed, including for tax, accounting, or other legal obligations.

5. Cookies & Tracking Technologies

Cookies and similar tracking technologies could be used to obtain or keep information. These primarily consist of functional cookies essential for the website and client area to work effectively. We do not utilize intrusive tracking cookies for advertising.

6. Third-Party Services

We may disclose your data to third-party vendors, service providers, or agents who carry out tasks for us or on our behalf and require this information to effectively perform their duties. Examples include:

• Payment Gateways: To execute your payments safely.
• Analytics Providers: To enhance our services, we rely on analytics tools like Google Analytics. Data shared is typically anonymized and aggregated.

7. Data Security

We have adopted necessary technical and organizational security measures intended to protect the confidentiality of any personal information we process. However, do remember that we cannot guarantee the internet's absolute security.

8. Your Data Protection Rights

Your geographical location might influence the rights you have concerning your personal data.

• The right to access – You hold the right to ask for copies of your data.
• The right to rectification – You hold the privilege to request changes to any information you find erroneous.
• The right to erasure – You possess the authority to demand the erasure of your personal information in specific situations.
• The right to opt-out – You can choose to stop our marketing and promotional messages whenever you prefer.

To assert these rights, please contact our support team.

9. Children™s Privacy

Our services are not meant for users younger than 18. We do not knowingly gather any personal details from children who are under this age.

10. Contact Us

If you wish to discuss this policy, please reach out contact our support team.